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(+27)66 275 5059

info@btcbezuidenhout.co.za

Elf Sites web design logo displaying a key element of the web design process, a cursor. The layout of this red, black and white logo embodies marketing.
Get in touch

PRIVACY POLICY

Effective Date: 20 June 2026

This Privacy Policy governs the manner in which BTC Group (PTY) LTD collects, uses, maintains, and discloses information collected from users (each, a “User”) of our website. This privacy policy applies to the website and all products and services offered by BTC Group (PTY) LTD, structured in strict compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013 of South Africa.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. Specifically, our website incorporates two user-facing input forms (e.g., general inquiries and service requests) where we collect:

  • Full Name / Corporate Entity Representative details

  • Contact Information (including Telephone Numbers and Email Addresses)

  • Any specialized contextual information or message parameters input directly into the inquiry fields

Users may visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website-related activities or receiving specialized advisory solutions.

2. Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users’ means of connection to our site, such as the operating system, the Internet service providers utilized, and other similar analytical information.

3. How We Use Collected Information

BTC Group (PTY) LTD may collect and use Users’ personal information for the following specific operational purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.

  • To process inquiries and service requests: We use the information provided via our two website input forms exclusively to reach out regarding the requested services, run critical initial threat-modeling inquiries, or schedule corporate risk consultations.

  • To send periodic communication: We may use the email address or telephone numbers provided to respond to their inquiries, questions, and/or other requests.

4. How We Protect Your Information

We adopt appropriate data collection, storage, processing practices, and industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal details, transaction frameworks, and data stored via our hosting platform.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our trusted business partners, trusted affiliates, and advertisers for the purposes outlined above, strictly in compliance with South African legislative oversight frameworks.

6. Your Rights Under POPIA

In accordance with the Protection of Personal Information Act, South African users retain full structural legal rights to:

  • Request access to the personal records we hold regarding their profile.

  • Request corrections, deletions, or updates to any personal information that is inaccurate, irrelevant, or outdated.

  • Object at any time to the processing of their personal information for direct marketing purposes.

7. Changes to This Privacy Policy

BTC Group (PTY) LTD has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

8. Contacting Us / Information Officer Details

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact our administrative channels at:

  • Business Name: BTC Group (PTY) LTD

  • Phone: (+27) 66 211 2077

  • Email: info@btcbezuidenhout.co.za

  • Location: Cape Town, Western Cape, South Africa